Remote Support

Please follow the instructions from our technician to get Remote assistance.

 

1. Click on the link below to download Remote support tool: 

 

  Windows download    

 

Mac download

 

 

2. Launch the download program. It may be in your Downloads folder. 

 

3. Give the 9-digit number to your IT admin

When you want to end the support session, be sure to quit the program. 

This ensures your computer cannot be accessed remotely anymore.